Privacy Policy — Joseph Nwosu Consulting
Effective Date: April 3, 2025
Joseph Nwosu Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website (josephnwosu.com), book services, or participate in any of our programs or offerings.
1. What Information We Collect
We may collect the following types of personal data:
Contact Information – Name, email address, phone number, business name.
Business Information – Revenue range, industry, goals, and other data you provide during consultations or onboarding forms.
Go-To-Market Information – Commercial details such as lists of your customers and prospects, contracts, pricing structures, and profit margins.
Call Recordings – We retain all call recordings and transcripts for training and quality purposes. We use AI-enabled tools for this and are not liable for how third-party tools such as Google Gemini and ChatGPT use data.
Payment Information – Billing details (handled securely via third-party payment processors such as Stripe or PayPal).
Usage Information – IP address, browser type, device information, pages visited, and time spent (via cookies and analytics tools).
Communications – Emails, messages, or feedback you send to us.
2. How We Use Your Information
We use your data to:
Provide and deliver our services (coaching, consulting, workshops, etc.).
Respond to your inquiries and requests.
Personalise your experience and offer relevant content or resources.
Improve our services, website functionality, and marketing campaigns.
Process payments and manage subscriptions.
Send you updates, offers, or newsletters (with your consent).
3. Legal Basis for Processing (Under UK GDPR)
We rely on the following legal bases to process your data:
Consent – When you opt into email communications or provide information voluntarily.
Contractual Obligation – When we need to process your data to fulfill our services.
Legitimate Interest – To improve our offerings, secure our website, or understand user behaviour.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Service providers – Payment processors, scheduling tools (e.g. Calendly), CRM platforms, or marketing tools that help deliver our services.
Legal or regulatory authorities – When required to comply with applicable laws or legal processes.
Professional advisors – Such as accountants, auditors, or legal counsel when necessary.
5. Data Retention
We retain personal data only for as long as necessary to:
Provide services and support.
Comply with legal, tax, or regulatory obligations.
Maintain business records or resolve disputes.
6. Cookies & Tracking
Our website uses cookies to enhance your experience. These may include:
Functional cookies to help the site run.
Analytics cookies (e.g. Google Analytics) to understand how users interact with our site.
Marketing cookies (when applicable) to retarget users or personalise advertising.
You can manage or disable cookies via your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time.
Object to or restrict certain data processing.
File a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.
To exercise any of these rights, email us at joseph@josephnwosu.com.
8. Data Security
We implement appropriate security measures (such as encrypted connections, access controls, and secure hosting) to protect your personal information.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
9. Third-Party Links
Our website may include links to third-party websites or tools (e.g. Zoom, Stripe, Calendly). We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
11. Contact
If you have questions about this Privacy Policy or your data, please contact: